Needless to mention, preparation is the key to strike the best deal with a colocation provider. With a blueprint in mind, you will be in a better position to strike a great deal with the provider, putting your negotiation skills to the ultimate test. Hence what you get out of the deal is in direct correlation to how strong your negotiation capabilities are. So, here are the most important factors that come in the form of essential queries for which responses should be kept handy to strike a feasible deal with a colocation provider.
- Requirements of space
The prime question that needs to be answered is the ability of the colocation provider to support your needs for hardware expansions. Enabling you to add additional hardware to your existing framework is the prime responsibility of the provider. While it is very common for these providers to promise that they support an enhanced requirement for space, it is majorly your responsibility to ensure you are at the receiving end of this benefit in the real sense of the word.
- Service Levels To Match Your Needs
It is also an important factor to ascertain what service levels that you can expect for every application that runs on the managed service. A provider who values your time by scheduling maintenance activities during non-working hours can become your top bet. Also, it is very important for the provider to support any query in the shortest possible response time through a well-defined emergency maintenance system.
The contract you ink with the provider should be in your best interest permitting you to be compensated for any disruption of service from the provider’s side.
It is also important to not go overboard with your requirements. While many datacenters offer sugar-coated solutions in the form of up-selling services, it is for you to apply your discretion to opt only for those services that you actually need. Thus, it pays a great deal to avoid the temptation of over-specifying your demands.
- Temperature Control
Temperature control is an important physical factor that should be taken into cognizance before signing the dotted line of the datacenter maintenance agreement. While it is the duty of the colocation provider to come up with a detailed analysis of your equipment, their team of professionals should also look into the aspects of warding off the ill-effects of heat that will adversely affect your hardware. The importance of emergency power back-ups takes center stage when a small fluctuation in the power outage can cause a spiraling effect to your operations; significantly impacting your end-users and business.
- Single Points – A Big “No”
Thrusting a lot of importance on the data pipes that are used to network your datacenter, a colocation provider who offers robust solutions can be chosen. This way, you will not be dependent on a single route. A failure that is caused to one route can thus be compensated through diverse routes; a non-negotiable service that should be included in the contract agreement.
- Span of Control
It is when things go out of hands that you should be in a position to interact with the concerned professional who is ordained to fix your issues. It is the prime objective of colocation services to offer incident response times matching your needs. And in the case of failing to hit the fixed times, your agreement should spell benefits in the form of recovering service credits or a money-back clause for the dissatisfaction of service levels.